Regional Medical Center is committed to providing quality care in addition to protecting the rights and privacy of our patients. Should you have concerns about your care, require information on advance directives or need information on your rights and responsibilities as a patient, our Patient Advocates are available to assist you. The unit staff can assist you in contacting a Patient Advocate, or dial “0” from any hospital phone and ask for a Patient Advocate.
The most effective healthcare comes from collaboration between patients, their families, physicians and other healthcare professionals. Your involvement in decisions that affect your care is important to us. Open and honest communication, respect for personal and professional values, and sensitivity to differences are integral to optimal patient care.
Regional Medical Center respects the rights and responsibilities of patients and their families/surrogate. We value the role of the patient, their family and/or their surrogates in considering and deciding on treatment options and other aspects of their care. Moreover, we are sensitive to cultural, racial, linguistic, religious, age, gender and other differences, as well as the needs of persons with disabilities.
Regional Medical Center values the privacy of our patients’ health information. We consider Protected Health Information (PHI) about our patients to be private, and we carefully protect it as such. We will not use or disclose medical information about patients without authorization, except as described below.
We may use and disclose PHI about patients to provide medical treatment, obtain payment for services or for healthcare operations. Patients have the right to request restrictions on uses and disclosures of PHI. You also have the right to request a copy of your health record. To request medical records, call 901.545.7581 and ask for instructions.
Click here to download a PDF of the hospital's Notice of Privacy Practices.
Regional Medical Center complies with state and federal laws, as well as regulatory and accreditation standards related to an Advance Medical Directive: